House cleaning questions, answered

No. Every price is flat, based on your bedrooms, bathrooms, and square feet. Your cleaning never costs more because it took longer.

Your first visit is a deep cleaning that resets every room. After that, regular visits maintain it, so they're faster and cost less. Start a plan and that first visit is $50 off.

No hidden fees. You pay for your cleaning and any add-ons you choose. The only other charges are a $50 fee for changes inside 48 hours and a $100 fee if we can't get in.

We only charge more with your OK. If your home needs much more than a normal cleaning, we tell you the cost before we start. Never after.

On the day of each cleaning. Your card is saved securely when you book, so there's nothing to do before a visit.

Not for your first 12 months on a plan. After that, we give you 30 days' notice before any change.

Tips are never required. If you choose to tip, 100% goes to your cleaner.

One dedicated local pro who returns every visit and follows your notes. If they're ever out, we text you first, and you choose: another Sundial cleaner, briefed on your notes,, or a new day.

No. Most customers leave a door code, lockbox, or key. You choose what works when you book, and it stays in your private notes.

Pets are welcome. Tell us who's friendly and who stays in, and your cleaner follows it every visit. Please secure any pet that may be anxious.

Yes. Your cleaner brings their own supplies and equipment. If you prefer a specific product, leave it out and we'll use it.

Yes. Leave out the products you trust, and we'll note your allergies so every visit uses them.

Dishes aren't part of our checklist, so please clear the sink before your visit. That way your cleaner can scrub and shine it.

Yes. Las Vegas hard water and dust are part of every job. Regular visits keep buildup down, and a deep cleaning tackles soap scum, hard-water spots, vents, and baseboards.

Yes. Add inside the oven, fridge, cabinets, and more when you book, or text us before your visit. Each add-on is a flat price.

Most 3 bed / 2 bath homes take about 4 to 6 hours with one cleaner. Larger homes or heavy buildup take longer, and your price stays flat either way.

Not in a regular or deep cleaning, but you can add either for $39. Both come standard with a move-out cleaning.

Mold, pests, and pet or human waste; anything that needs more than a 2-step ladder; moving furniture or items over 25 lbs; and exterior windows, carpet shampooing, or junk removal.

Most weeks we can fit you in within a few days. Book online to see every open time, or text us for the next one.

Monday through Friday: 8–10 AM, 10 AM–12 PM, or 12–2 PM. Saturday: 8–10 AM or 10 AM–12 PM. Choose Flexible (8 AM–2 PM) and we text your exact time the day before.

Yes. No contract, no sign-up fee. Skip, pause, reschedule, change how often we come, or cancel free with 48 hours' notice. Changes inside 48 hours have a $50 fee, and half goes to your cleaner.

No. We clean Monday through Saturday, so your cleaner gets a day off too.

Yes. An empty home lets us reach every cabinet, closet, and corner. Furniture left behind may limit what we can clean.

Yes. Your cleaner needs running water and working lights, so keep utilities on until after your cleaning.

We clean to a detailed move-out checklist, but deposit decisions are up to your landlord. Send us their checklist and we'll focus on those items.

Yes. A move-in cleaning uses the same checklist, so your new home is ready the day you arrive.

Tell us within 48 hours and we come back to re-clean it, free. If it's still not right after the re-clean, we refund that visit.

Yes. Apartments, condos, townhomes, and houses, priced the same way by bedrooms, bathrooms, and square feet.

Every neighborhood inside North Las Vegas city limits, including Aliante, Eldorado, Craig Ranch, Valley Vista, and Tule Springs. We confirm your address when you book.

Not yet. Text us your ZIP code and we'll let you know as soon as we start cleaning in your area.